The Thomson-East Coast Line will be adopting a new transit signage system with a larger font, new and improved icons, sharper colour contrast and improved signbox design.
The system follows an "Inform, Direct, Confirm" principle for navigation within the station and to find the right exit.
The new Thomson-East Coast Line station entrances will feature the public transport symbol at a prominent location, usually next to the main road. Use this symbol to locate the station entrances.
Train lines are marked out with their two-letter abbreviation on the station caplet with the line colour. Follow these signs for direction to the train platform.
Passengers who require to use the lifts can follow signs marked with the "Priority Use" icons.
Proceed to the correct platforms by referring to the single route diagrams.
Check the platform signage to ensure that you are on the correct platform.
Check the platform displays for the train destination and arrival timings as some trains may not head to the terminus station.
Use the locality maps and exit directories in the station to find your destination or bus stop.
Proceed to the correct exit by referring to the directional signage.
Station exit codes are now labelled in numbers and denoted in yellow boxes.
Exit markers will confirm the correct way out.